Effective Date: 07 June, 2026
Welcome to sinha.bd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.
1. Information We Collect
When you visit or make a purchase from sinha.bd, we collect the following information:
- Identity & Contact Data: Name, billing address, delivery address, email address, and phone number.
- Financial Data: Payment details (e.g., bKash/Nagad numbers, partial bank details). Note: We do not store your full credit card information; this is handled securely by our payment gateways.
- Technical Data: IP address, browser type, time zone setting, and operating system used to access our website.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
2. How We Use Your Information
We use your data strictly to provide and improve our services. Specifically, we use it to:
- Process and deliver your order, including managing payments and fees.
- Coordinate with our third-party delivery partners (e.g., local courier services) to ship your products.
- Communicate with you regarding order updates, tracking, or customer support.
- Send you promotional emails or SMS about new products or offers (only if you have opted in).
3. Cookies
We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can set your browser to refuse all or some browser cookies, but this may affect how our website functions for you.
4. Data Sharing and Third Parties
We do not sell your personal data. We only share your data with trusted third parties necessary to fulfill our services:
- Logistics & Delivery Partners: To deliver your packages to the correct address.
- Payment Gateways: To process secure transactions.
- Analytics Providers: Google Analytics (GA4) and Facebook Pixel to help us understand how customers use our site and measure marketing performance.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees, agents, and contractors who have a business need to know.
6. Your Rights
You have the right to request access to the personal data we hold about you, or ask us to correct or delete it. To exercise these rights, please contact us.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Phone: 01780939543
- Email: mughdhomart@gmail.com
- Address: Dhaka, Bangladesh
